Logbook Suite Questions and Answers

Do you have any questions about Logbook Suite oder problems?
On this page we have collected some troubleshootings.

If your questions are not answered here, the support of 2K Yachting will help. You can reach our technical support best if you send an email to:


Important note for iOS 11 and Dropbox

We would like to inform you that the Dropbox app on iOS 11 is not compatible with our apps Logbook Suite, BoardCash and RegattaPlanner. Therefore, currently files should not be stored in the Dropbox. It is recommended to copy files using iTunes or to use a different cloud platform.
We hope that there will soon be an update for the Dropbox app that will solve the issue.


Important note for Logbook Suite on iPad:

All views are developed for the landscape format. For this reason, we recommend that you lock the iPad to the landscape format while using Logbook Suite.

If Logbook Suite does not start correctly after downloading from the App Store (the start screen appears for a few seconds and then you get back to the home screen of the iPad), this is usually caused by less free memory on the iPad. Due to the file system of the iPad Logbook Suite needs to duplicate all contained files into a document folder.
We recommend that your ensure before downloading Logbook Suite that the iPad has at least 1.5 GB of free space.


Problems when entering the serial number for iPad NMEA function?

If you have problems with entering the serial number for the iPad NMEA module in a Logbook file, proceed as follows:

  1. Load a new Logbook file from our website using Logbook Manager. (An error which occured while evaluating the serial number has already been solved in the file provided on our server.)
  2. If your Logbook file already contains entries, you can now import the data. Open the new file and use the funtion Import all data (update) from popover Communcation | Import to import your data. (Your original file has been saved as a backup using the file name Logbook_3-9-0-0_backup.)
  3. Now enter your serial numbers.


Newest version numbers of Logbook and the Add-ons

If you are using an older version, you can download the new version via Logbook Manager from our website into Logbook Suite and then import your data from the old file.

  • Logbook    3.9.0.4
  • BoardCash    2.2.4
  • Crew    1.2.2.2
  • FirstAid-Kit    1.4.0
  • Inventory    1.2.3
  • Maintenace    1.2.3.1
  • Scheduler    1.0.2


Topics – please select your topic here

Logbook Suite: Installation

Update to Logbook Suite 1.2

Logbook: NMEA Function

Logbook/Logbook Suite: Update History



Logbook Suite: Installation

Note for the installation of Logbook Suite for Windows

Please note that on Windows computers you only can make entries in database software from accounts with administrator's right. Therefore it is necessary that you install Logbook Suite with an account with all administrator privileges.

Nevertheless, with some Windows installations the administrator account hasn't got all rights that are required for the use of a database software. This is particularly the case for computers with additional accounts. You may recognize that every time Logbook Suite is started, a message is shown, that an update of the data files has been executed, even when nothing has been updated.

In this case there is a rather simple solution:

  • Start Logbook Suite using the context menu of the program and select "Run as administrator".
  • Alternatively you can set up the link to the program Logbook Suite thus the software automatically gets always the administrator privileges. In the context menu choose the entry "Properties", click the "Shortcut" tab, then on "Advanced" and activate the "Run as Administrator" check box. To finish click OK.
  • In some cases, in addition to the step above the access rights of the databases contained in the program folder of Logbook Suite (the files with extension fmp12) need to be manually changed to full access.
  • If the access rights of the database files in the program folder were not correct, you should also check the access rights of the files in the data folder of Logbook Suite (the folder "Logbook Suite" is in the top level of your boot drive). Correct the access rights of this files if necessary, too. Remove all backup files which have been created during your attemps to start Logbook Suite.

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Logbook Suite on high resolution screens with Windows

Unfortunately, with Windows, on some high-resolution screens Logbook Suite displays selection lists in a very small font size, making them difficult to read. This is a fundamental problem of the development environment we are using. We hope that it will be fixed in one of the next versions.

Best is to setup the screen to the default setting of 200% and then choose 150% or 200% in Logbook. The zoom levels 100% and 130% both show the same small font.
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Receiving GPS data on iPad

In order for Logbook will be able to receive GPS data on the iPad, you need to have activated the Location Services for Logbook Suite and, if used, for LogbookNMEA connect in the Settings app of the iOS.

Logbook also offers a simple function for getting the position from the internal GPS, but if you want to enter further navigation data automatically or if you want to get the navigation data from a NMEA data source, you need to use our free iPad app LogbookNMEA connect (at least version 2.0). The app is the connection between Logbook and the GPS or the instruments.

Please note, before you can receive data, you need to setup the data source in LogbookNMEA connect. For more information, read the Logbook manual.
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Reinstalling Logbook Suite

If you have already installed Logbook Suite and make a new installation, this will only have an effect if you remove the file Logbook.fmp12 from the Logbook Suite data folder before installing again (on Mac in standard installation the folder "Documents/Logbook Suite" within your user folder, on Windows in standard installation the folder "[system drive letter]:/Logbook Suite").
The reason is that Logbook never overwrites the file Logbook.fmp12 inside of the data folder and therefore the file will not be replaced and the new installation of Logbook will still use the old file Logbook.fmp12 if you don't remove or rename the file before and nothing changes!
The same applies to all the Add-ons that are stored in the data folder.
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System preferences

Mac: macOS 10.10 and newer
Windows: Window 7 SP1 Professional/Ultimate, 8.1 Standard/Pro, 10 Pro/Enterprise
iPad: iOS 9.3 and newer, minimum 1.5 GB free memory
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Update to Logbook Suite 1.2

Download the update for existing Logbook licenses

All our customers who own a Logbook license for Mac or Windows can download the new version Logbook Suite 1.2 from their 2K Yachting Shop Account without the need to fill out our download form again.
Just ignore the version number that is displayed in your account! All versions of Logbook are now automatically linked to the download of Logbook Suite 1.2.
The update for iPad can be loaded from the Apple App Store as usal.
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Update existing data files to Logbook Suite 1.2

When installing Logbook Suite 1.2 your data files from Logbook Suite 1.0 are automatically updated. However, the automatic update affects only files with default file names in the default data folder, other files need to be updated manually to version 1.2.

If you have already used an older version of Logbook (version 2.0 or newer), you can open your logbook file created in the older version of the pogram also with Logbook Suite. But the file will only provide the functions of the original version of the program.

Therefore, after installing Logbok Suite, you should import your old logbook files into Logbook Suite so all the new features will be available.
The following instructions explain all the necessary steps on the PC or the iPad.
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Automatic update of older data files on PC

If you want to update older data files (Logbook minimmum version 2.0, Add-ons all versions) to Logbook Suite 1.2, you can do this very easily using the automatic updating function.

  • Best is to copy your data files from older versions into the standard datafolder of Logbook 3.7 (on Mac the folder "Documents/Logbook 3.7" inside of your users folder, on Windows the folder "c:/Logbook 3.7"). But, new in Logbook Suite 1.2, you will also get the option to choose another folder later during update. All files need to use the standard file names and the extension .fmp12. If necessary, you should edit the file names using the Finder or the Explorer before starting the function. Please note that all files need to be closed when performing the update.
  • In Logbook Manager choose the gear button and then the button Import data from 3.7.
  • To start the update choose the OK button. After a few security messages, the data from the old versions are imported into the files of Logbook Suite 1.2.

A step-by-step instruction for a manual updating is provided in User Manual Basics.
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Transfering files from FileMaker Go to Logbook Suite

In order to update older data files used in FileMaker Go, these files need to be loaded into Logbook Suite. To do this you can use the functions in the file browser of FileMaker Go.

  1. Close the file in FileMaker Go and then switch to the file browser.
  2. At the bottom select the middle button Device, then tap the page icon on the top right.
  3. Now select the file that should be copied to Logbook Suite and tap in the top left of the Action icon.
  4. From the middle row choose the button Copy to Logbook Suite.
  5. If there is already a file with the same name stored in Logbook Suite, you can now choose whether it should be replaced or whether the transferred file should get a new name (option Keep both). In this case, a number is added to the file name. Please note: Do not use the standard file names of Logbook Suite.
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Automatic update to Logbook Suite on iPad

Using the button Import data from 3.7 and older from the menu of the button More… of the Logbook Manager you can perform an automated update of your data from older versions (Logbook starting version 2.0, Add-ons all versionen) to Logbook Suite 1.2. Please note that all files should not use the standard file name and should be closed while performing the update.

  1. In the Logbook Manager tap the button More… and then the button Import data from 3.7 and older.
  2. In the popover choose from the first list which module you want to update.
  3. Then select from the second list the file containing the data to be imported from. The list contains all files stored in Logbook Suite exept the default files.
  4. Tapping the button Update starts the import process of the data.

Because of the file system on the iPad, the update must be executed one by one for each file.

A step-by-step instruction for a manual updating is provided in User Manual Basics.

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Important note for update of Logbook version 1.x to Logbook Suite

Since version 2.0 Logbook uses a file format which is not compatible with older versions of Logbook, all logbook files which had been created with versions before 2.0 can't be opened and edited in Logbook 3.7. Please contact us if you are interested in a data conversion.

This is where you find your logbook file :

Logbook
Version
Mac OS X Windows
1.0 in Programs folder in Programs folder
1.1 "Library/Logbook V1.1"
inside of your user folder
"c:/Logbuch-Daten"
2.0 "Documents/Logbook 2"
inside of your user folder
"c:/Logbook 2"
2.5 "Documents/Logbook 2.5"
inside of your user folder
"[system drive letter]:/Logbook 2.5"
3.0 "Documents/Logbook 3.0"
inside of your user folder
"[system drive letter]:/Logbook 3.0"
3.1 "Documents/Logbook 3.1"
inside of your user folder
"[system drive letter]:/Logbook 3.1"
3.5 "Documents/Logbook 3.5"
inside of your user folder
"[system drive letter]:/Logbook 3.5"
3.6 with standard installation: "Documents/Logbook 3.6"
inside of your user folder

with standard installation: "[system drive letter]:/Logbook 3.6"

3.7 with standard installation: "Documents/Logbook 3.7"
inside of your user folder

with standard installation: "[system drive letter]:/Logbook 3.7"

Logbook Suite/ 3.8 with standard installation: "Documents/Logbook Suite" inside of your user folder

with standard installation "[system drive letter]:/Logbook Suite"


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Logbook: NMEA Function

Test your NMEA connection with Logbook on PC

While Logbook is in demo mode and there are less then five days in the logbook, you can test the NMEA feature for PC and iPad.

We strongly recommend to test the NMEA connection between Logbook and your equipment before purchasing the PC NMEA License.

The connection should work with all NMEA and GPS devices that are connected to the PC using USB, Bluetooth or WiFi. Nevertheless there could be some devices on the market that are not compatible with Logbook.

We are very grateful for any feedback—regardless of whether the connection is working or not!
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Test your NMEA connection with Logbook on the iPad

While Logbook is in demo mode and there are less then five days in the logbook, you can also test the Logbook NMEA function for iPad. Once you have created more than five days, the feature is only available if you have entered a NMEA serial number for iPad.
The following list shows the hardware, for which the app provides preset configurations.
If you want to use a hardware that is not listed, please contact our support.
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List of Devices supported in NMEA function for iPad

Our NMEA function for iPad uses the app LogbookNMEA connect, which has been developed exclusively for Logbook, to connect Logbook to NMEA data sources via WIFI, Bluetooth or cable. For use with Logbook Suite we recommend version 2.0 of LogbookNMEA connect. You need at minimum version 1.2.
Version 2.0 offers pre configured settings for the following devices or connections. Devices that are new in version 2.0 are highlighted in blue.

    WiFi
  • Bonjour
  • CANboat
  • comar NMEA-2-Wifi
  • DMK Box (NMEA 0183 & NMEA 2000)
  • DY: iAIS / WLN10
  • EKI-1351
  • EXPOUND2K
  • ezTCP CSW-H80
  • GMM (NMEA 0183)
  • GMM (NMEA 2000)
  • GoFree™
  • HelmSmart™
  • iMux (AdHoc) & iMux / eMux (DHCP)
  • nke NMEA Wifi Interface
  • NMEA over IP
  • NMEAremote Server
  • Open Skipper
  • RedBox
  • Sailmon
  • SeaMate Ch.1
  • SeaMate Ch.2
  • SeaSmart.NET (NMEA 0183)
  • SeaSmart.NET (NMEA 2000)
  • SeaMate
  • SeaSmart.NET (NMEA 0183 & NMEA 2000)
  • ShipModul MiniPlex-2Wi
  • ShipModul MiniPlex-3Wi(-N2K)
  • Signal K
  • vYacht
  • XB 8000 / Watch Mate Vision

  • Internal
  • Core Location (iOS GPS)

  • External
  • Bad Elf GPS
  • Dual XGPS 150/160
  • GNS 2000 / 5870 MFI
  • Redpark GPS Cable

You can also connect other devices via LogbookNMEA connect with Logbook, if you know the configuration settings which are used to connect your iPad to your GPS/NMEA device.
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Troubleshooting: NMEA data retrieval does not work or is too slow

Incorrect settings in popover the NMEA/GPS can cause that no data transfer is possible or that it takes a long time until the data are entered in Logbook.
Therefore in the popover NMEA/GPS only the options for the data that really can be received should be enabled. Otherwise Logbook will wait for unavailable data until the timeout.
This applies particullary to the option iPad Pressure, which should be activated only if the iPad has an integrated barometer. In the app LogbookNMEA connect, which is used for the data retrieval, you also need to setup and activated the source iOS barometer in addtion to the source for receiving the navigation data.
The option WiFi/Bluetooth automatically activates the retrieval of wind data (wind speed and direction) and should not be used when connecting to a GPS-only data source.
Weather data calls for data such as air temperature, relative humidity and barometric pressure and is suitable only for NMEA 2000 networks.
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Important note for owners of chartplotters with WiFi

Unfortunately, the plotters from Raymarine, Furuno and Garmin don't stream the standard NMEA data via the integrated WiFi. The WiFi only sends specially prepared information for the own-brand apps in a vendor-proprietary, non-public data format.
Unfortunately the manufactureres are not interested in releasing the interface for use by third-party software.
This is why you need to have installed a NMEA multiplexer with WiFi function in your ship network to access the NMEA data from any other device or application—even if you use a plotter with wireless LAN function.
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Tip: Using Logbook NMEA function for iPad with internal iPad's GPS

LogbookNMEA connect also simplifies the data entry into your logbook, if you are not connected to an external NMEA data source, but only want to use the iPad’s internal GPS module (only iPad models Cellular, 4G or 3G).
Using LogbookNMEA connect the GPS data from internal GPS are captured significantly better becauseLogbookNMEA connect reads the data until it has received reliable data and then passes it on to Logbook. In addition LogbookNMEA connect calculates course and speed over ground from iPad’s GPS. So you get two additional values that are automatically entered into your logbook.

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Logbook/Logbook Suite: Updat History

07/05/2017: Logbook Suite 1.2.0

  • New Add-on Scheduler (Version 1.0.0)
    • Logbook (Version 3.9.0.0):
      • Full-screen view for weather maps
      • New buttons on the navigation sheets for automatic entry for engine on/off
      • New serial number system
      • Function New Logbook removed – replaced by load function in Manager
      • Function Open Logbook removed – replaced by function in Manager
      • New function for import of settings, lists etc. for other Logbook files
      • HIN (Hull Identification Number) add on tab Ship's data
      • N/S and E/W are now automatically set to capitals when entered using keyboard
      • Various minior enhancements
    • Crew (Version 1.3.0):
      • Preview of the forms created by Crew before printing or creating the PDF
      • New print function for travel data including crew list
      • Print and export function for complete crew list, for example for emailing
      • New field for email adress of ICE
      • Tab order optimized on tab Persons
      • Minior enhancements
    • First-Aid Kit (Version 1.4.0):
      • The quantity entered in the usage list is now subtracted directly from the stock
      • Minior enhancements
    • Maintenance (Version 1.2.3):
      • Searching and sorting by date range to display all jobs in a specific time period
      • Minior enhancements

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      09.10.2016: Logbook Suite 1.1.0

    • Logbook (Version 3.8.1.0):
      • Tabs order optimized tabs on several sheets
      • All texts in the image fields are now dimmed
      • New, improved calculation of time and distance under sail and engine
      • Various minior enhancements
    • BoardCash (Version 2.2.1):
      • The balancing field now can be scrollted
      • Printfunction for balancing
    • Crew (Version 1.2.3):
      • Print function for crew list
      • Minor enhancements
    • FirstAdi Kit (Version 1.3.0):
      • Categories for medicines
      • New list view with storage location, grouping by storage location possible
      • New list view by categories, grouping by category possible
      • Print functions for the new lists
      • Fixed bug in printout of detail if no usages are included
    • Inventory (Version 1.2.2):
      • Issues fixed for some field labels
    • Maintenance (Version 1.2.2):
      • Number of photos/documents stored is now displayed
      • Enhancement of the function delete photos/documents
      • Fixed sorting errors
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      08/04/2016: Logbook Suite 1.0.0

    • Logbook (Version 3.8.0.1):
      • on iPad: app that can be downloaded from Apple App Store
      • on iPad: optimized layouts for iPad Pro
      • on iPad: air pressure from iPad barometer
      • on PC: new zoom level 130%
      • Dutch user interface
      • location and river kilometers for inland waterways
      • warning before automatic NMEA data entry if there is entered already a position
      • duplicating a crew from a trip into a new trip
      • fuel calculator – new fields costs of each fueling, total fuel costs, comments
      • on PC: warning during import if selected file does not exist
      • color coding for wind speeds also in print outs
      • fields in print layout ship optimized
      • problem fixed with alert during automatic iPad tracking
    • Crew (Version 1.2):
      • list to select the partner for a person with special risk
      • new field blood type
      • problem fixed that when switching language for forms some texts did not switch correct
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      15/02/2016: Logbook 3.7.0.2

      This update fixes a few minor bugs in Logbook and some Add-ons.

      Version 3.7.0.2 includes the following changes:

    • Logbook (version 3.7.0.2):
      • on PC: fixed error when entering the water temperature
      • on Mac: fixed an issue that could occur when importing from a Logbook file outside the user's home folder
      • on iPad: buttons for entering use of engine using NMEA are now displayed correctly
      • fixed error hiding buttons to insert images in journal
      • list for On board is now properly created
      • problems with Google track in Swedish solved
    • Inventory (version 1.1.1):
      • fixed problems when closing the file
    • Maintenance (version 1.1.1):
      • fixed error when duplicating a job in the list view
    • BoardCash (version 2.1.1):
      • problem when creating new crew members resolved
      • problem when creating a new boardcash on the Mac fixed
      • problem with retrieving the current exchange rate of the ECB fixed
    • Crew (version 1.1.1):
      • when importing no standard checklist items are deleted (issue only for Swedish)
      • missing text for crew contract in English are back
    • LogbookExchange (version 1.4):
      • corrected errors in the calculation of the distance of a trip for the Add-on Crew
    • LogbookNMEAconnect (version 1.5.1):
      • getting of wind data from the NMEA works again
    • Add-on Manager (version 1.3.1):
      • fixed issue that the manager in some cases was not displayed in the right language
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      02/02/2016: Logbook 3.7.0.1

      Silent update:

    • Inventory (version 1.1.1):
      • fixed problems when closing the file
    • Maintenance (version 1.1.1):
      • fixed error when duplicating a job in the list view
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